Points and bonus levels

VAMED VitalityClub - this is how it works:

Collect VitalityClub points and exchange them for VitalityClub vouchers, find all your personal VitalityClub PLUS benefits in the app. Exclusive VitalityClub offers: As member of the club you will find a variety of exclusive offers for our resorts.

  • 5 VitalityClub points for each 1 € spent
  • You’ll always get an up-to-date overview of your points balance in the VitalityClub app!
  • 200 points bonus upon registration

Have fun collecting and benefiting. See you soon in the VAMED Vitality World!

Your club benefits at a glance:

VitalityClub vouchers

Attractive VitalityClub spa and hotel vouchers

VitalityClub PLUS benefits

Personal VitalityClub PLUS benefit according to your bonus level, each time you visit

Exclusive offers

Exclusive VitalityClub offers – only for members

VitalityClub vouchers

Exchange your available VitalityClub points for attractive VitalityClub vouchers. These are redeemable in all thermal spa and health resorts of VAMED Vitality World. These VitalityClub vouchers are available for your selection:

Hotel
  • Overnight stay for 2 persons
  • Overnight stay for 1 person
  • 2nd person free in room
Thermal spa
  • Day ticket thermal bath
  • Day ticket thermal bath child 
  • 3-hour ticket thermal bath
  • 1+1 free thermal bath
  • 1+1 free thermal bath child
  • Sauna Upgrade
  • Relax! One-Day-Holiday
Hotel & Thermal spa
  • Value credit 10 €
  • Massage 25 minutes
  • Massage 50 minutes

You can activate your VitalityClub vouchers in the VitalityClub app or have them redeemed directly at the spa cash desk or in the hotel. Please note the terms of redemption.

VitalityClub PLUS benefits

Classic
from registration
Silver
from 12.500 points
Gold
from 38.000 points

CLASSIC – SILVER – GOLD: Upgrade your bonus level by regularly collecting VitalityClub points! We’ll pamper you with your personal VitalityClub PLUS, according to your bonus level – benefits range from a discounted massage or free rental towel to late check-out and a free birthday breakfast.

Your bonus level: All VitalityClub points collected over a period of 36 months make up your bonus level.

All benefits per level:
  • CLASSIC bonus level: Hotel:Exclusive VitalityClub offers, €5 discount on treatments. Spa: Exclusive VitalityClub offers, Offer of the month, Rental bath towel, 5x per year
  • SILVER: Hotel: Rent a bike or e-bike at a discounted price, 1 birthday breakfast. Spa: 10% discount in the spa shop, 1 upgrade from day ticket to Relax! One Day Holiday
  • GOLD: Hotel: Bike or e-bike hire free of charge, A surprise in your hotel room, Admission to the spa on day of departure, Late check-out subject to availability, Pick-up service from the nearest train station, VIP check-in. Spa: Rental pool bag (incl. bathrobe and bath towel), 5x per year, Newspapers and magazines, Guaranteed admission to the spa, 25% discount on Relax! One Day Holidays , 10% discount on treatments

VitalityClub offers

Only for you as a member of the VAMED VitalityClub: Discover continuously new, exclusive offers, discounts and specials in the resorts of the VAMED Vitality World and book your vacation, short trip or day spa visit with us. With the VitalityClub rate you save 5 to 15 percent on hotel stays, depending on the resort!

You still have questions

about VitalityClub PLUS benefits or your bonus level? You can find answers to the most frequently asked questions here.

By collecting points a higher bonus level can be reached.

CLASSIC: from registration onwards
SILVER: from 12,500 points
GOLD: from 38,000 points onwards

CLASSIC: from registration for VAMED VitalityClub
SILVER: from 12,500 points 
GOLD: from 38,000 points 

You can reach a higher bonus level by earning points. This expires at the earliest after 36 months if the required number of points for the bonus level was not reached in that period.

You can view your points in the VitalityClub app on your smartphone and in the web app. How many more points are needed for the next bonus level is not displayed.

No, you can exchange available VitalityClub points for VitalityClub vouchers at any time. It does not affect the VitalityClub points you have accumulated for the bonus level; calculation of the bonus level is independent of the redeemed points. The total VitalityClub points ACCUMULATED over the previous 36 months are used for this purpose. 

You can activate your VitalityClub PLUS in the VitalityClub app. Your VitalityClub PLUS benefits are saved in "Your activated vouchers & offers” in the VitalityClub app. They can be opened in the app and shown at the spa counter or hotel reception when you check in. If you’re not using the VitalityClub app, your VitalityClub PLUS can be activated via the web app and validated at the spa counter or hotel reception by a member of staff. 

“VitalityClub PLUS" is the name given to the benefits available at the various bonus levels, e.g. a €5 discount on treatments or late check-out, subject to availability.

Here's what you get at the CLASSIC bonus level:
Hotel:
Exclusive VitalityClub offers
€5 discount on treatments
Spa:
Exclusive VitalityClub offers
Offer of the month
Rental bath towel, 5x per year

This is what you additionally get at bonus level SILVER:
Hotel:
Rent a bike or e-bike at a discounted price
1 birthday breakfast
Spa:
10% discount in the spa shop
1 upgrade from day ticket to Relax! One Day Holiday

This is what you additionally get at bonus level GOLD:
Hotel:
Bike or e-bike hire free of charge
A surprise in your hotel room
Admission to the spa on day of departure
Late check-out subject to availability
Pick-up service from the nearest train station
VIP check-in
Spa:
Rental pool bag (incl. bathrobe and bath towel), 5x per year
Newspapers and magazines
Guaranteed admission to the spa
25% discount on Relax! One Day Holidays 
10% discount on treatments

A VitalityClub-PLUS is valid for 30 days from activation in the app or web app and cannot be extended. Tip: Only activate your VitalityClub PLUS on the day of your visit, preferably directly in the VitalityClub mobile app!

VitalityClub members at bonus level GOLD and SILVER have the opportunity to "Upgrade to Relax! Day Holiday Classic" once a year. 

To guarantee you a lounger in the Relax! One Day Holiday area, please make a reservation before your visit. Important: You only pay on site!

To redeem, simply activate the VitalityClub-PLUS in the mobile app or web app and present the (digital) VitalityClub card at the spa desk. Please note the redemption conditions!

The applicable bonus level color can be seen in the VitalityClub app (in your profile), on the digital VitalityClub card, in the web app and in the VitalityClub newsletter.

You can view your current bonus level (CLASSIC - SILVER - GOLD) in the VitalityClub app on your smartphone and in the web app. All VitalityClub members who have provided an email address will also be notified by email when they have reached a new bonus level. 

Log in to the new VitalityClub app now and enjoy great benefits right away – click here to download the app from the App store or Google Play:
The new VAMED VitalityClub app
download from the App store or Google Play
Important: Activate your existing profile!

Check-in in the VAMED VitalityClub and activate your profile, to gain access to all the benefits and to transfer your VitalityClub points in the new Club!

Continue without the app? click here

Contact VAMED VitalityClub
Need help?

We’re happy to help you on weekdays from 09:00 am to 01:00 pm. We´re also looking forward to your e-mails!

Vitalityclub FAQs VitalityClub GTC

Contact

VAMED VitalityClub Hotline
+43 (1)  601 27 9090
Monday – Friday: 09:00 am to 01:00 pm
club@vitality-world.com