Points and bonus levels

VAMED VitalityClub - this is how it works:

Collect VitalityClub points and exchange them for VitalityClub vouchers, find all your personal VitalityClub PLUS benefits in the app. Exclusive VitalityClub offers: As member of the club you will find a variety of exclusive offers for our eight resorts.

  • 5 VitalityClub points for each 1 € spent
  • You’ll always get an up-to-date overview of your points balance in the VitalityClub app!
  • 200 points bonus upon registration

Have fun collecting and benefiting. See you soon in the VAMED Vitality World!

Your club benefits at a glance:

VitalityClub vouchers

Attractive VitalityClub spa and hotel vouchers

VitalityClub PLUS benefits

Personal VitalityClub PLUS benefit according to your bonus level, each time you visit

Exclusive offers

Exclusive VitalityClub offers – only for members

VitalityClub vouchers

Exchange VitalityClub points for attractive VitalityClub vouchers. The vouchers can be redeemed at any VAMED Vitality World spa and health resort, e.g. for a Relax!One Day Holiday, an admission to the spa, massages or for a hotel stay.

All vouchers are available in the app, based on the amount of points you have gained.

VitalityClub PLUS benefits

Classic
from registration
Silver
from 12.500 points
Gold
from 38.000 points

CLASSIC – SILVER – GOLD: Upgrade your bonus level by regularly collecting VitalityClub points! We’ll pamper you with your personal VitalityClub PLUS, according to your bonus level – benefits range from a discounted massage or free rental towel to late check-out and a free birthday breakfast.

Your bonus level: All VitalityClub points collected over a period of 36 months make up your bonus level.

All benefits per level:
  • CLASSIC bonus level: Hotel:Exclusive VitalityClub offers, €5 discount on treatments. Spa: Exclusive VitalityClub offers, Offer of the month, Rental bath towel, 5x per year
  • SILVER: Hotel: Rent a bike or e-bike at a discounted price, 1 birthday breakfast. Spa: 10% discount in the spa shop, 1 upgrade from day ticket to Relax! One Day Holiday
  • GOLD: Hotel: Bike or e-bike hire free of charge, A surprise in your hotel room, Admission to the spa on day of departure, Late check-out subject to availability, Pick-up service from the nearest train station, VIP check-in. Spa: Rental pool bag (incl. bathrobe and bath towel), 5x per year, Newspapers and magazines, Guaranteed admission to the spa, 25% discount on Relax! One Day Holidays , 10% discount on treatments

You still have questions

about VitalityClub PLUS benefits or your bonus level? You can find answers to the most frequently asked questions here.

By collecting points a higher bonus level can be reached.

CLASSIC: from registration onwards
SILVER: from 12,500 points
GOLD: from 38,000 points onwards

CLASSIC: from registration for VAMED VitalityClub
SILVER: from 12,500 points 
GOLD: from 38,000 points 

The applicable bonus level color can be seen in the VitalityClub app (in your profile), on the digital VitalityClub card, in the web app, on the VitalityClub tablets available at every resort and in the VitalityClub newsletter.

You can reach a higher bonus level by earning points. This expires at the earliest after 36 months if the required number of points for the bonus level was not reached in that period.

You can view your current bonus level (CLASSIC - SILVER - GOLD) in the VitalityClub app on your smartphone, in the web app and via the VitalityClub tablets available at every resort. All VitalityClub members who have provided an email address will also be notified by email when they have reached a new bonus level. 

You can view your points in the VitalityClub app on your smartphone, in the web app and via the VitalityClub tablets available at every resort. How many more points are needed for the next bonus level is not displayed.

No, you can exchange available VitalityClub points for VitalityClub vouchers at any time. It does not affect the VitalityClub points you have accumulated for the bonus level; calculation of the bonus level is independent of the redeemed points. The total VitalityClub points ACCUMULATED over the previous 36 months are used for this purpose. 

You can activate your VitalityClub PLUS in the VitalityClub app. Your VitalityClub PLUS benefits are saved in "Your activated vouchers & offers” in the VitalityClub app. They can be opened in the app and shown at the spa counter or hotel reception when you check in. If you’re not using the VitalityClub app, your VitalityClub PLUS can be activated via the web app and validated at the spa counter or hotel reception by a member of staff. 

“VitalityClub PLUS" is the name given to the benefits available at the various bonus levels, e.g. a €5 discount on treatments or late check-out, subject to availability.

Here's what you get at the CLASSIC bonus level:
Hotel:
Exclusive VitalityClub offers
€5 discount on treatments
Spa:
Exclusive VitalityClub offers
Offer of the month
Rental bath towel, 5x per year

This is what you additionally get at bonus level SILVER:
Hotel:
Rent a bike or e-bike at a discounted price
1 birthday breakfast
Spa:
10% discount in the spa shop
1 upgrade from day ticket to Relax! One Day Holiday

This is what you additionally get at bonus level GOLD:
Hotel:
Bike or e-bike hire free of charge
A surprise in your hotel room
Admission to the spa on day of departure
Late check-out subject to availability
Pick-up service from the nearest train station
VIP check-in
Spa:
Rental pool bag (incl. bathrobe and bath towel), 5x per year
Newspapers and magazines
Guaranteed admission to the spa
25% discount on Relax! One Day Holidays 
10% discount on treatments

Log in to the new VitalityClub app now and enjoy great benefits right away – click here to download the app from the App store or Google Play:
The new VAMED VitalityClub app
download from the App store or Google Play
Important: Activate your existing profile!

Check-in in the VAMED VitalityClub and activate your profile, to gain access to all the benefits and to transfer your VitalityClub points in the new Club!

Continue without the app? click here

Contact VAMED VitalityClub
Need help?

We’re happy to help you on weekdays from 09:00 am to 01:00 pm. We´re also looking forward to your e-mails!

Vitalityclub FAQs VitalityClub GTC

Contact

VAMED VitalityClub Hotline
+43 (1)  601 27 9090
Monday – Friday: 09:00 am to 01:00 pm
club@vitality-world.com

10 years of
Relax! One-day holiday
Celebrate with us and let us spoil you with a RELAX! ONE-DAY HOLIDAY. A wide range of exclusive business-class services will turn your day at the spa into a short break with long-lasting benefits.