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VAMED Vitality World
Join the VitalityClub now and feel the benefits that membership brings straight away!
The VAMED VitalityClub is the VAMED Vitality World customer club – and Austria’s first truly nationwide spa loyalty programme.
The VAMED VitalityClub Card allows you to collect bonus points at all VAMED Vitality World resorts, which are added to your account on a monthly basis, ready to be converted into attractive vouchers. Club members have access to a huge variety of spa and hotel services.
Pure relaxation with every point
Simply show your VAMED VitalityClub card whenever you visit a VAMED Vitality World spa or hotel and the points associated with every transaction will be credited to your club account. From the 15th of the following month you can view your points online and convert them into vouchers in the club portal or at the self-service terminal in our resorts.
Exclusive benefits for club members
Collect points and convert them into exclusive vouchers
1 VitalityClub card for all 9 spa and health resorts
Advantages available to club members
As a VitalityClub member, you are entitled to the following benefits (available at all resorts) whether you have collected points or not:
- Complimentary coffee and cake on your birthday. To claim yours, simply show your VAMED VitalityClub Card and a photo ID with your date of birth either at the spa or the hotel
- Early check-in from 10:00 for hotel guests (by prior arrangement and depending on availability)
- 25% discount on room upgrades (by prior arrangement and depending on availability)
Collect points & turn them into rewards
As a regular customer and VitalityClub member you collect points every time you visit a VAMED Vitality World spa and health resort. We will reward your loyalty with points that can be exchanged in the club portal or in the resorts at the self-service terminal.
VitalityClub membership is worth it
Points are available on all qualifying services at day spas and hotels. See the General Terms and Conditions for details.
How do I collect points?
Payments are rewarded with points. All you have to do is present your VAMED VitalityClub card at reception or the spa check out and any points will be automatically credited to your membership account.
Can I ask for points to be assigned to my account retroactively?
If you forget your membership card you can have the points credited to your account retroactively. To do this, send the stamped invoice per post or scan it/take a picture of it and send it via e-mail to the issuing resort completed with your name and customer number. Please note that there is a deadline for retroactively crediting points: we are only able to process bills that are less than three months old when they are received by the issuing resort. Any points will automatically appear on your account in the online portal or at the self-service terminal.
How can I convert my points into vouchers?
You will be able to view all of the points that you have accrued during the preceding month by the 15th of the current month. You can find all the latest offers and redeem your points in our club portal or in the resorts at the self-service terminals.
Could my points expire?
You can convert your points into vouchers by 15 August and redeem them until the 24th of december each year. Please note that from January 2017 any points that have been credited more than 36 months before this deadline, and that have not been converted into vouchers, will expire on 16 August.
Then call our hotline on +43 (1) 1/790 33 912
(Mon-Fri 09:00-17:00, workdays only; line open until midday on 24 and 31 December)!
Become VAMED VitalityClub
member for free!
As VAMED Vitality Club member, you enjoy a number of benefits -
albeit no duties.
Quick and easy registration the next time you visit
Just ask for a registration form at one of the nine VAMED Vitality World spa and health resorts. After completing the form simply hand it in at the spa checkout or give it to a member of the reception team. You will be presented with a provisional membership card which you can use to start collecting points straight away. Your permanent card will be sent to you within a few weeks.
If you already have a completed registration form please sign it and send it to the following address:
VAMED Vitality World
Remember to detach the provisional card before posting your form!
You can also simply register online
Click here to register online for the VAMED VitalityClub. Complete the online registration form and confirm your details. After we have checked your application we will send your provisional membership card to your e-mail address as a PDF which you can download, print out and use to collect points right away. As a rule, you will be able to do so from the next working day onwards. You will receive your permanent membership card in the next few weeks. Important: we are only able to send you your temporary card for you to print out if you enter a valid e-mail address.
Feel the benefits – point by point
Remember to show your club card before you pay at any of our nine resorts so that we can credit your points to your account.
By clicking “Yes” to receive the newsletter you can find out about all the latest promotions and vouchers available in exchange for points. You can unsubscribe from the newsletter in the club portal at any time.
The quick and simple way to manage your data
You can go to the club portal or to the self-service terminals in the resorts to check your points, convert them into vouchers and update your details (e.g. address) at any time.
We are looking forward to hearing from you!
Don’t hesitate to contact the VAMED VitalityClub hotline if you have any questions. The hotline is open from Monday to Friday (workdays only) from 9:00–17:00 (until midday on 24 and 31 Dec.):
+43 (1) 1/790 33 912
You can also send us an e-mail if you prefer:
Please send postal inquiries to:
VAMED Vitality World
A - 1230 Wien
VAMED Vitality World is a registered brand of VAMED Standortentwicklung & Engineering GmbH. Click here to view our legal notice.
Click here to view our